• Mark Olander, CEO of Tax Audit Defense Firm TaxAudit.com

    As the CEO, Mark’s principal job is to create, develop, and implement the vision and direction for TaxAudit.com. In this role, he ensures that the strategic goals and objectives are understood by all staff members and the appropriate resources are constantly focused on the achievement of that vision while maintaining the core values and strengths of the enterprise.

  • Nancy Farewell, Vice President of Audits of Tax Audit Defense Firm TaxAudit.com

    As the CFO, Nancy’s primary job is to recruit, develop, and maintain the Outside Representative function for TaxAudit.com. In addition to this role, she monitors all Member complaints, reviews the financial statements for the corporation, and makes sure that all insurance policies meet the projected needs as determined by the Board of Directors.

  • Jane Smith, Vice President of Operations of Tax Audit Defense Firm TaxAudit.com

    As the CXO, Jane’s most important responsibility is to maintain and continue to evolve the culture and environment of TaxAudit.com to support our company mission. Her focus is on making sure that the staff experience is one of engagement, pride, and personal development while safeguarding the company’s dedication to an amazing Member experience.

  • Dave Du Val, Vice President of Customer Advocacy of Tax Audit Defense Firm TaxAudit.com

    As the CCAO, Dave’s principal job is to maintain and continue to evolve the customer advocacy function of TaxAudit.com. His focus is on making sure that the staff has the knowledge and technical experience needed to provide quality audit representation while providing an appropriately customer-centric Member experience.

  • Jake Sindt, Director of Operations of Tax Audit Defense Firm TaxAudit.com

    As the COO, Jake’s focus is to continually improve the quality and efficiency of operations at TaxAudit.com. To achieve this, he ensures that each staff member has access to the tools and support they need to do their jobs while understanding our processes, procedures, and technology. This focus is essential for our company to fulfill the corporate mission.

  • Matthew Estes, Director of Strategic Initiatives of Tax Audit Defense Firm TaxAudit.com

    As CSPO, Matt works with the Executive Steering Committee to develop and manage portfolios of critical initiatives and projects that support the strategic goals and objectives of TaxAudit.com and to assure timely execution of these projects. His focus is on continually improving the ability of the enterprise to execute in a manner consistent with corporate priorities.

  • Zachary VandeKamp, Director of Audits of Tax Audit Defense Firm TaxAudit.com

    As the CLO, Zack’s job is to maintain and continue to evolve the quality and efficiency of audit representation within TaxAudit.com. His focus is on improving the level and quality of each staff member’s work by ensuring they have the tools and the understanding of the processes, procedures, and representation methodologies to obtain the appropriate resolution to each audit while providing each Member with an experience that is satisfying and informative. Additionally, he provides legal services, risk management, and other services to TaxAudit.com in order to minimize our litigation exposure and ensure legal compliance.

  • Barbara Gross, Controller of Tax Audit Defense Firm TaxAudit.com

    As Controller, Barbara brings her passion and extensive knowledge and experience to financial statement preparation and analysis and ongoing cash flow projections, all of which assist the company in planning strategic and appropriate financial decisions. She is responsible for establishing and executing internal controls, separation of duties ensuring checks and balances in the system, and financial procedures for full GAAP compliance. She also manages external auditors during annual Corporate, 401k and ESOP audits and tax return preparation.

    Barbara comes to TaxAudit.com with a Bachelor's and an MBA in Finance and 30 years' experience in the finance and accounting arena, which allows her to provide expert financial perspective and opinions.

  • Bob Dover, Director of Technology of Tax Audit Defense Firm TaxAudit.com

    As Director of Technology, Bob strives to ensure that our members and employees are provided with the most reliable and secure technology services possible. Working as a member of the Executive Team, Bob leverages his two decades of experience building technology teams and systems to translate the business needs of TaxAudit.com into workable, secure network and software systems that support those needs.

    Bob joined TaxAudit.com in 2002 after working as a programmer, team, and department manager at several software companies. He holds a Bachelor's Degree in Software Engineering.

  • Karen Reed, Director of Communications of Tax Audit Defense Firm TaxAudit.com

    As the Director of Communications, Karen's major focus is building awareness of TaxAudit.com as a credible brand and trusted resource for tax information, expert commentary, reliable data and tax audit trends and best practices. Equally important to her role is developing and implementing programs that promote an internal culture that reflects the company's core values, ensuring that our mission is fulfilled with each audit we defend. Karen ensures that TaxAudit.com has a consistently focused and authentic message.

    Karen has been a member of the TaxAudit.com team since 2005, beginning as a Tax Return Reviewer and then serving as Audit Representative, Return Review Manager and Tax Education Manager before stepping into her current role. Her major accomplishments so far include building a world-class tax education program, spearheading the company's rebranding from TaxResources, Inc. to TaxAudit.com, and launching the company's Will it Fly educational video series and the TaxAudit.com Blog.

    Karen is an Enrolled Agent and holds a Bachelor's Degree in Philosophy and Russian Literature from Wheaton College in Norton, MA. She is also a produced playwright.

  • Sherry Board, Branch Manager of Orange County Office

    As the Branch Manager of the Orange County Office, Sherry is responsible for all aspects of the Orange County location. Her focus is building an office culture that aligns with the company's mission and core values. From facilities to administrative services, Sherry leads a smooth sailing operation to deliver the very best internal customer service for our team members.

    Sherry has been with TaxAudit.com since 2005 and is an Enrolled Agent with a Bachelor's Degree in Business Administration.

  • Joanne Wierderman, Human Resources Manager

    As the Human Resources Manager, Joanne's job is to continually improve employee experience while ensuring the company's policies remain in compliance with state and federal laws. She draws on her strong management background to achieve her goal of providing the best possible service and support to the employees of TaxAudit.com.