Is the Audit Defense from TurboTax Worth It?

October 18, 2021 by Charla Suaste
Definitely Worth It

If you’ve ever used TurboTax’s tax preparation program, chances are, you’ve heard of Audit Defense (also known as Full Audit Representation)! In fact, you’ve probably been prompted to purchase it as an add-on service while preparing your tax return – either online or through their software. During the process of finalizing and submitting your return, the TurboTax program will ask if you would like audit protection for that particular tax return.

So, before you decide to make that purchase, you’re probably wondering: is it worth it?

As the exclusive providers of TurboTax’s Audit Defense, we’re here to tell you: Yes. It is absolutely worth it.

Before you think we’re just tooting our own horn, I'll start by sharing that many of our members have told us that they never thought in their wildest dreams they would ever receive a notice or audit from the IRS. Taxpayers often think that if they just do everything right, or if their intentions are good, they will escape having an encounter with the IRS. Unfortunately, this is simply not true. Taxpayers across the country receive letters from the IRS every single day, questioning the smallest of discrepancies to the most gargantuan of tax issues.

Fortunately for our members who have audit defense, they do not have to panic or make frantic phone calls upon receipt of these notices. All they need to do is start by calling us. Our Customer Service team will get their case moving right away by confirming their contact information and assigning them to a Case Coordinator. This individual is someone who will be there to provide administrative support throughout the duration of the case! They may begin by requesting certain documents – such as the IRS notice and corresponding tax return – and then promptly get our member assigned to one of our world-class tax professionals.

This is another reason why Audit Defense from TurboTax is worth the small investment: Typical tax representation from your local tax firm can cost anywhere from hundreds to thousands of dollars. Additionally, many of the tax professionals charging these high fees have little (if any) experience dealing with the IRS directly. With TaxAudit, our audit defense membership is less than $100 for full-fledged audit representation for your federal and state tax returns. As a bonus, our tax professionals are experts when it comes to dealing with the IRS. Many of them tackle hundreds of audits every single year. They are also required to stay up-to-date on the most current tax laws and issues – so you know you are in good hands.

Once a case is assigned to a tax professional, they will take time to review all necessary documents, come up with a strategy, and, if necessary, submit documentation to the IRS. They will handle all meetings and phone calls, so our members never have to meet with or speak to the IRS. Their goal is to always make sure our members pay no more tax than what they rightfully owe.

If you are still unsure about whether Audit Defense is worth the purchase, that’s okay! Don’t take our word for it! Below are just a few reviews from members who have worked with us over the past month. We think their comments say it all.

Of course, if you want more details about our service, feel free to check out our website or contact our Customer Service team at 800.922.8348. They will be more than happy to answer any questions you may have!

 

My experience with TaxAudit was great. They have been working with me since March of 2020. My 2019 taxes were audited. I called them, and Tax Professionals started working on my case quickly. They made sure all the documents I had were correct. It took more than a year to finish because of Covid-19 and the closing of most IRS offices. But in the end, I am very happy with my final result. THANKS, Tax Audit.

Very professional and knowledgeable, she was able to guide me through a difficult Covid period for the IRS and hung in there for over a year! She followed up with the IRS and, at the same time, assured me we were in the right. No easy task. Anne was fantastic; thank you for having her on my team!

I was extremely happy with TaxAudit and the service I received. Lisa was extremely helpful and competent, leading me through a very long process with my case, explaining each twist and turn as the case went on. I can't say enough kind words for how everything went and how great Lisa was during all of it. Thanks, Lisa and TaxAudit!!

I was pleasantly surprised with the highly professional service I received after paying only $45 for the annual service. The professional who helped me was not only courteous and diligent; she also saved me over $1,000. We were very pleased and will continue the service as long as I pay taxes.

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Charla Suaste
Communications Content Developer

 

Charla Suaste joined TaxAudit back in 2007 and, over the past 14 years, she has worked in a variety of different roles throughout the organization, including as a Customer Service Representative, Case Coordinator, and Administrative Services Assistant. She now serves as the Communications Content Developer and is passionate about writing, editing, and making even the most complex concepts easy to understand. Outside of work, Charla enjoys traveling, listening to podcasts, and spending time in her garden.


 

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