What does it mean to have audit protection?

April 11, 2022 by Charla Suaste
Umbrella blocking a wreaking ball

There are few things in life as unnerving as opening your mailbox, casually rifling through coupons, ads, and bills, only to stumble on an envelope with the letters I-R-S stamped at the top.

Some taxpayers might rip open the envelope right on the spot, frantic to know exactly why the IRS is contacting them. Others might cringe, throw the mail on the kitchen table, and stare at it nervously from afar – too anxious to find out the contents of the letter inside. No matter the case, if you have audit protection, you don’t have to panic. Instead, you can call us right away, so we can step in to help!

You might be wondering, “What can audit protection actually do for me?” Well, when you have an Audit Defense membership with TaxAudit, you don’t have to worry about responding to the IRS or state taxing agencies. As soon as you receive any notice, you simply contact us ASAP – either by reporting your notice here or by calling Customer Service at 800.922.8348– and we will start a case for you!

You will then be assigned to one of our awesome Case Coordinators. This individual will be there to provide administrative support throughout the duration of your case! They will start by helping you get set up in our secure messaging portal, request a copy of the notice you received and the corresponding tax return, as well as answer any non-tax-related questions you may have. They will then make sure everything in your case is in order before assigning you to one of our world-class Tax Professionals.

And when we say “world-class,” we are not joking! Our tax professionals are truly the best in the business. Unlike most other firms, our tax professionals specialize in representing our clients to the IRS and state taxing agencies and work hundreds to thousands of cases every year. Additionally, our tax professionals work in teams – so while you may be working with one individual specifically, they have the knowledge and experience of an entire team behind them, ready to support you every step of the way.

So, what does this process look like? Once you have been assigned to a Tax Professional, they will:


  • Review the notice and tax return and any additional documentation that might be needed.
  • Explain your options and develop a strategy.
  • Thoughtfully prepare any necessary documentation to present to the taxing agency in an organized manner.
  • Communicate with the IRS or state taxing agency as needed. This includes scheduling and attending all phone calls and audit appointments on your behalf.
  • Make sure you never meet with or speak with the IRS.
  • Diligently follow up to make sure your case is resolved efficiently and fairly.
  • Ensure that you pay no more tax than you rightfully owe.

And while most firms typically charge hundreds to thousands of dollars an hour for these same services, a membership with TaxAudit usually costs a low, one-time fee per tax return in exchange for the peace of mind that comes with it.

If you’re interested in getting more information or purchasing a membership check out this page on our site or contact our Customer Service team at 800.922.8348!



Charla Suaste
Communications Content Developer


Charla Suaste joined TaxAudit back in 2007 and, over the past 14 years, she has worked in a variety of different roles throughout the organization, including as a Customer Service Representative, Case Coordinator, and Administrative Services Assistant. She now serves as the Communications Content Developer and is passionate about writing, editing, and making even the most complex concepts easy to understand. Outside of work, Charla enjoys traveling, listening to podcasts, and spending time in her garden.


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