What sets TaxAudit Apart from Other Audit Defense Companies

September 06, 2021 by Samantha Lamb
Five Gold Stars

When you are faced with a notice or an audit from the IRS, it can be frightening, and you might feel like you are all alone. The good news is: you are not! If you’re a member with us, TaxAudit provides you with the peace of mind you need to get through this time in your life. With over 1,700 years of combined Tax Professional experience, our Tax Pros have expert knowledge when dealing with the IRS and State tax agencies. They speak the language of tax and can help you navigate the system with ease.

So what sets TaxAudit apart from other audit defense companies?

In-House Continuing Education

At TaxAudit, we have over 140 qualified Tax Professionals to serve you in the case that you receive a notice or audit letter from the IRS or state taxing agencies. Our Tax Professionals are constantly making sure they stay up-to-date on the latest in taxes and tax law. To help them with that, TaxAudit provides in-house continuing education for our Tax Pros, with all of our educational materials meeting the continuing education standards set forth by the California Tax Education Council (CTEC) and the IRS. In meeting the standards set by CTEC and the IRS, TaxAudit is thus an approved provider of tax related continuing education.

Education is one of the most important services we provide, not only to our Tax Professionals but to our members as well. While we are working with you, we take the opportunity to explain what the IRS letter means for you, and if there was a mistake made, we explain how not to make that same mistake in the future. In addition to that, we review your tax return to help educate you further if we see anything out of the ordinary.

Staying Updated on the Most Commons IRS and State Notices

We continually work to stay informed on the latest types of letters that the IRS and state tax authorities are sending out. There are hundreds of different notices, but some of the most common we see from the IRS are CP2000s, Earned Income Tax Credit (EITC), and Audit letters. CP2000 notices are computer-generated and issued when the IRS receives records that do not match what you reported on your tax return. EITC notices are sent to verify the dependents and the household situation you reported on your income tax return. Audit notices tend to be more complicated and are commonly sent in response to itemized deductions, expenses for a small business, or income from rental properties stated on tax returns. States also send out a myriad of notices as well. The state notices can be for the very same issues we just noted, but many are for different, state-specific reasons. For more information on all the different types of state and IRS notices, please click here.

Dedication to Security

In addition to tax representation, technology and security are at the forefront of our endeavors as we work diligently to keep your personal information safe. When using technology to exchange personal and sensitive tax data, it is important to do so in a responsible manner. We take this responsibility seriously; thus, we have developed a platform to allow for the most secure receipt of the information necessary to represent you. Because we value your privacy and right to such security, our systems are frequently reviewed and updated to keep up with today’s cybersecurity concerns.

Passion for Customer Service

Man sitting in a chair and reading an audit letterIn the event you receive a notice or audit letter from the IRS or a state tax authority, you can contact us via our website at https://secure.taxaudit.com/login/report-an-audit or by giving us a call to report the letter you received. We are here to help with every step of the process, from the first time you contact us to the resolution of your case. Our friendly Customer Service Representatives will help you make sure all of your information is upto date, give you clear, next step instructions, and put you in contact with your Case Coordinator. From there, our Case Coordinators will collect your initial documentation (like your notice and tax return), review your information, and then move your case forward to be assigned to a Tax Professional. Your Case Coordinator can also help you navigate our Message Access Portal and they will be there throughout the duration of your case to answer any technical questions you may have. After your case is assigned to a Tax Professional, they will review your documentation and determine the best course for your case. If we determine that your notice is correct, we will explain it and let you know what you need to do next. In the case that your notice is incorrect, we will defend your position to the IRS or state taxing agency to make sure you don’t pay any more taxes than what you rightfully owe.

We Value Our Members' Feedback

We encourage feedback from our members and send you a survey at the end of your case with us. The feedback you provide is invaluable as it helps us become better at the service we provide. Here is what just a few of our members had to say recently:

“From my first interaction with your team, I felt supported, heard and I knew they were going to help me. Every step of the way I was informed on all of what your team was working on and was told what to expect. Thank you. And very specially to Bijayini.” – Gabriela, Denver, CO

“Tax Audit professionals were communicative and open and honest with their communications. I always felt both in the loop and educated about my IRS issue” – Jennifer, Portland, ME

To see more responses we have received from our members, click here to check out our testimonials page.

We know that the risk of being audited is uncertain. However, we are certain that you will not find a better deal out there than a prepaid audit defense membership. If you are already a member, remember to call us in the event of receiving a notice or audit letter from the IRS or state. If you are not a member yet and use TurboTax to prepare your taxes, you can purchase audit defense as a bundled service within the TurboTax program. Audit Defense can also be bought as a stand-alone service. For more information about the benefits of our audit defense program, visit: https://www.taxaudit.com/prepaid-audit-defense.


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